When ordering items please take precautionary measures to ensure the deliveries are made appropriately. Packages are not permitted to be left in the apartment lobbies. Delivery drivers should be instructed to ring the appropriate household for access to the building as MQHS staff will not allow drivers access to the building. MQHS accepts no liability [...]
Smoking cannabis is not permitted in any non-smoking area. In smoking permitted areas you may smoke cannabis respectfully and in a way that does not affect others. MQHS does not permit growing cannabis anywhere in your unit or on the property.
BBQs are permitted only on ground floor concrete patios and should be used at least two feet from the building. Do not store or transport propane tanks through the building or unit. BBQs are not permitted anywhere on the Riverstone property. No items are allowed to be attached to balcony railings as required by our [...]
It is important that you adhere to all signage regarding the disposal of garbage, compost and recycling at the unit in which you live. Secure garbage bins to deter pests and bears. Sort and dispose of items in appropriate bins according to signage and city policies. If composting bins are provided at your complex, please [...]
Do not display, hang or attach items such as stickers, flags or laundry from your windows. Window coverings provided by MQHS should not be removed or altered. If you would like to use your own window coverings, please submit an alteration request for consideration.
Live Christmas trees are not permitted. Please only use artificial trees in your home. Seasonal decorations are permitted only if they are put up in such a way that the unit or building are not damaged and must be removed in a timely manner. No decorations are to be attached to balcony or patio railings.
Air Conditioners that are mounted in the window are not permitted due to safety concerns. You may use portable type air conditioners that are properly vented to your window.
To create a safe community for you and your neighbors please apply the following tips: Keep exterior doors and windows locked at all times. Confirm that all doors close behind you when entering or exiting the building including garage doors. Do not allow anyone into the building that you do not know. Be cautious of [...]
All vehicles on our properties must have valid insurance and be in running condition at all times. Storage insurance is not sufficient. Only minor repairs to vehicles are permitted on the properties. A maximum of 2 vehicles per unit are permitted on the property at any one time. If you reside at our townhouse complex [...]
If you are involved in a conflict with another resident, try to resolve the issue with them directly in a safe and respectful way, before seeking help. If you are unable to resolve an issue that is related to your tenancy, contact the Tenant Relations department in writing. In your report please state the facts [...]
