Fire Safety Tips Never disconnect or cover your smoke detector. Contact maintenance immediately if the smoke detector is not working properly. Don't overload electrical outlets or use frayed cords. Closely monitor the kitchen while cooking. Never leave candles unattended. If you hear a fire alarm always leave the building immediately. Discuss and practice an exit [...]
It is your responsibility to keep your home clean and safe, preventing mold, pests and fire by caring for your home and is required by Residential tenancy law. All repairs need to be reported right away or you could be charged for the extra damage resulting from not reporting the repair. “An ounce of prevention [...]
Maintenance will perform an inspection of your unit and garage once per year. It is your responsibility to provide access to each area of the home. The purpose of this inspection is to identify and address any maintenance related issues. You will be given a minimum 24 hours written notice in compliance with the Residential [...]
Tenants are responsible to maintain all outdoors areas included in their rental unit. Areas include the outside of your front door and step, patios/balconies, yards and driveways. If you live in a unit with a yard space, it is your responsibility to perform routine lawn and yard care such as pulling weeds, mowing the lawn, [...]
As a tenant it is your responsibility to prevent and report any signs of pests such as rodents, bed bugs or ants. If you have any reason to suspect you have pests in your home, please contact our maintenance department immediately. Do not attempt to eliminate the pests yourself. The Residential Tenancy Branch requires that [...]
Alterations to the unit are not permitted without prior written consent from the maintenance department. The reason that we limit alterations such as painting, changing flooring or installing a satellite dish is the high cost of returning units to a condition that is ready to be occupied by a new tenant. If you would like [...]
Emergencies are problems that must be addressed immediately to avoid damages to your unit or the housing complex or which threatens your safety. Examples include a water leak, power or heat system failure or a broken lock which prevents you from securing your unit. If you require an emergency repair at any time contact maintenance [...]
Any repairs that are required in your unit should be reported to the maintenance department in writing. If the repairs are a result of damage or misuse by yourself or a guest, you may be billed for the cost of the repair. In order for us to complete your repair in a timely manner it [...]
